All your leads.One place.Answered in seconds.
Sekanlo is the AI lead CRM for Indian businesses that run on enquiries and appointments. Every lead from your ads, website and WhatsApp lands in one inbox, and gets a reply in seconds, in the customer's own language.
Now onboarding our first businesses across India.
Every enquiry, from every channel, in one inbox.
Stop checking five apps and a shared Excel sheet. Leads from your ads, your website and WhatsApp arrive in one list, cleaned up and labelled with where they came from.
No double counting
When the same person fills your Instagram form and then messages on WhatsApp, Sekanlo spots it and merges them into one lead.
Know which ads pay
Every lead keeps its source and campaign, so you can see which ads bring customers, not just clicks.
Nobody waits too long
Set how quickly a lead must be picked up. If it waits longer, the right person gets an alert.
The first five minutes decide the sale.
A lead that hears back in seconds is far more likely to visit than one called back the next morning. Here is what happens the moment someone enquires.
- 0:00
Lead arrives
A form is filled on your ad or website. It lands in your Sekanlo inbox with its source.
- 0:04
WhatsApp reply
The AI greets them in their language and asks the right questions for your business.
- 0:30
AI phone call
If you turn it on, the AI calls from your Indian number to qualify them in a real conversation.
- 2:00
Visit booked
An appointment, site visit or test drive goes straight onto your calendar, with a reminder.
- 2:01
Right person assigned
Your rules hand the lead to a salesperson by area, product or turn, with full history.
- Later
Nobody slips away
Follow-ups go out if they go quiet. No-shows are rescheduled. Renewals are flagged on time.
Fast, but never careless.
The AI speaks for your business, so it works inside firm limits. It knows your industry, it knows when to stop, and every action it takes is checked on our server before it happens.
What the AI does
- Replies in the customer's languageEnglish, Hindi, Telugu, Tamil and more, matched to how they wrote to you.
- Talks like your industryA clinic talks about appointments. A builder talks about site visits. A school talks about admissions.
- Qualifies and booksAsks about need, budget range and timing, then books a slot on your calendar.
- Calls new leadsOptional AI phone calls from an Indian number, so leads who don't use WhatsApp still hear from you fast.
What it will never do
- Make up pricesIf you haven't given it a price, it says a person will share the details, and creates a task for your team.
- Give medical or financial adviceIt books the consultation. Your doctors and advisors give the advice.
- Handle emergencies or sensitive topics aloneIt hands over to a person straight away and alerts your team.
- Act beyond someone's roleEvery action, by the AI or by a user, is re-checked against that user's permissions.
Then your team takes it from there.
Everything a sales team needs to turn an enquiry into a customer, in one workspace that works on a laptop and installs on a phone.
Sample data for illustration.
Every conversation, with full history
WhatsApp chats, call notes and form answers sit together under each lead, so whoever picks it up knows exactly what was said.
- Leads are assigned automatically by area, product or turn
- Alerts when a lead waits past your time limit
- Saved message templates for common replies
- Phone numbers can be masked from salespeople
New 12
Site visit 8
Negotiation 5
Won 3
Sample data for illustration.
See what's closing, and when
Move deals through your own stages and get a forecast for the month that updates as your team works.
- Stages and fields set up for your industry
- Map and territories for field sales teams
- After a deal is won, track purchases, referrals and renewals
Sample data for illustration.
Bookings that actually show up
The AI books into your real availability. Reminders go out before the visit, and no-shows get an automatic message to rebook.
- Month, week and day views
- Reminders on WhatsApp before every visit
- Follow-up rules like "customer went quiet" or "renewal due"
Admissions by lead source, October
Enquiries that became confirmed admissions
Sample data for illustration.
Spend on what works
Ready-made reports show which campaigns, channels and salespeople turn enquiries into customers. Build your own when you need something specific.
- Report builder with your own filters
- Response time and follow-up reports per salesperson
- Export and share with your team
Auto-assignment
Leads go to the right salesperson by your rules.
Follow-up rules
Automatic nudges when a customer goes quiet.
Reminders and no-shows
Fewer empty slots on your calendar.
Time-limit alerts
A bell rings when a lead waits too long.
Tasks
Every next step has an owner and a date.
Customers
Purchases, referrals and renewals after the sale.
Map and territories
Plan field visits by area.
Roles
Admin, manager, agent and salesperson access.
Just type what you need.
Press ⌘K or Ctrl K and write in plain English. Use @ for a teammate and # for a customer. Simple requests run instantly, and harder ones go to the AI. Either way, Sekanlo checks your role before anything changes.
Built for businesses that live on enquiries.
Pick your industry during setup and Sekanlo starts with the right stages, questions and replies. You can change any of it later.
Hospitals and clinics
Book consultations, send reminders, rebook no-shows.
"Dr. Reddy has slots on Thursday 11:00 and Saturday 4:30."
Real estate
Qualify buyers by budget and location, then fix site visits.
"Shall I book a site visit this Sunday at 11?"
Education
Answer admission questions and book campus visits and counselling.
"Admissions for the 2027 batch are open. Can you visit on Saturday?"
Automotive
Book test drives and service slots, follow up on quotes.
"Test drive tomorrow at 10:30 or 3:00?"
Fitness and wellness
Turn trial enquiries into memberships and track renewals.
"Your first class is free. Morning or evening?"
Finance and insurance
Collect the basics and set a call with an advisor. No advice from the AI.
"An advisor will call you. Is 6 PM today okay?"
Home services
Capture the job, the address and a time for the visit.
"Our technician can come tomorrow morning. Which area are you in?"
Professional services
Screen enquiries and book a first meeting.
"Would a 20-minute call on Monday work?"
Travel
Ask dates, group size and destination, then pass to a planner.
"How many people are travelling, and when?"
A guide at every step, from sign-up to go-live.
A guided setup walks you through every step. If you don't have a WhatsApp Business or Meta account yet, the guides show you how to get one.
Pick your address
Your own private workspace at yourname.sekanlo.com, ready the moment you sign up.
Choose your industry
Start from a template made for your business, with stages, questions and messages filled in.
Connect your channels
Step-by-step guides for WhatsApp, Meta, Google Ads and calling. Stuck? Press "Need help?" and our team sees where you are, never your passwords.
Go live
A checklist shows exactly what's left before real leads start flowing, so nothing is missed.
Your workspace, your address.
Each business gets its own private space with its own team and data. Rename it later and the old address keeps working for 90 days.
Type your business name to preview your address.
Your customers' data stays yours.
Sekanlo is built for India's Digital Personal Data Protection Act, with the tools you need to respect your customers' choices.
Hosted in India
Your workspace runs on servers in Bangalore, with daily backups.
Export and erase on request
A public privacy form lets customers ask for their data or ask you to delete it. You handle it in a few clicks.
Phone masking
Choose whether salespeople can see full numbers, so your customer list can't walk out the door.
Support only when you allow it
Our team can't see your workspace unless you let them, read-only, for up to 72 hours. Switch it off any time.
Roles and licences
Admins, managers, agents and salespeople each see only what they should.
Every change on record
Actions are checked on the server and logged, whether a person or the AI made them.
Simple plans. Every feature in every plan.
Plans differ only in how many people sign in, how many admins you have, and how many messages and call minutes are included.
Starter
For a single clinic, office or showroom getting started.
- ✓All lead sources and the AI
- ✓Included licences for a small team
- ✓Included WhatsApp messages and AI call minutes
- ✓Guided setup and support
Growth
For growing sales teams handling enquiries every day.
- ✓Everything in Starter
- ✓More licences and admins
- ✓More messages and call minutes
- ✓Room to add salespeople as you grow
Scale
For multi-branch businesses and large field sales teams.
- ✓Everything in Growth
- ✓The most licences, admins and usage
- ✓Sized for many branches and field teams
Need more people? Add licences any time from Settings, billed per person. Pay by UPI, bank transfer, card or cheque. Prices exclude GST, and a GST invoice is issued for every payment.
Questions, answered.
Can't find what you're looking for? Book a demo and ask us directly.
Is Sekanlo only for hospitals?
No. It works for any business that runs on enquiries and appointments: clinics, real estate, education, automotive, fitness, finance, home services, professional services, travel and more. You choose your industry during setup.
Which languages does the AI speak?
It replies in the language the customer writes in, including English, Hindi, Telugu, Tamil and other Indian languages, and it handles mixed messages like Hinglish naturally.
Could the AI give a customer the wrong price or advice?
It's designed not to. The AI only uses information you give it, never invents prices, and never gives medical or financial advice. For emergencies and sensitive topics it hands over to a person on your team.
Do I need my own WhatsApp Business number?
You need a WhatsApp Business number for your company. If you don't have one yet, we help you apply for it and set it up as part of onboarding.
Can the AI call my leads?
Yes. With AI calling switched on, new leads get a call from an Indian number. The AI qualifies them and books a visit, and the call summary is saved on the lead.
Can I use my own Claude account?
Yes. Use the AI included in your plan, or connect your own Claude key and pay Anthropic directly for usage.
Where is my data stored, and who can see it?
On servers in Bangalore, with daily backups. Only your team can see your workspace. Sekanlo support can look only if you allow it, read-only, for up to 72 hours, and you can switch that off at any time.
What if we need more users?
Request more licences from Settings. Extra licences are billed per person, and your admins stay in control of who can sign in.
Is there a mobile app?
Sekanlo installs on your phone straight from the browser, with its own icon, so your sales team can work leads on the move.